Billing, Subscription & Refund Policy

This policy explains how Attorney Armor subscriptions are billed, renewed, cancelled, and refunded. It supplements the Terms of Service. Prices shown on the pricing page are in US dollars and exclude applicable taxes.

Auto-renewal disclosure

• Subscriptions are recurring and renew automatically at the end of each billing period (monthly or annual) at the then-current rate.
• Your payment method is charged on the renewal date until you cancel.
• We email the account administrator a receipt for every charge.
• For annual plans we send a renewal reminder at least 30 days before the renewal date; price increases take effect no sooner than 30 days after notice and apply from your next renewal.
• You may cancel at any time before the renewal date to avoid the next charge.

Payment processing

Payments are processed by Stripe over an encrypted connection. Attorney Armor never receives or stores full card numbers. Failed payments are retried; if payment remains unsuccessful after the retry window, the subscription may be suspended and then cancelled.

How to cancel

• Sign in and open Dashboard → Billing, then choose “Cancel subscription”.
• Or email info@attorneyarmor.com from the account administrator's address; we process cancellations within one business day.
• Cancellation stops future renewals. Your plan stays active through the end of the paid period, after which access ends.
• Cancelling is not the same as deleting data — request deletion separately under our Privacy Policy.

Refunds

• 14-day first-purchase guarantee. If you are a new customer and are not satisfied, email us within 14 days of your first charge for a full refund of that charge.
• Accidental renewals. Contact us within 14 days of an unintended renewal charge and we will refund it, provided no assessments were run in the new period.
• Billing errors. Duplicate or incorrect charges are refunded in full once verified.
• Mid-term cancellation. Fees for the current period are otherwise non-refundable; you keep access until the period ends.
• Suspension for policy violations under the Acceptable Use Policy does not qualify for a refund.
• Approved refunds are returned to the original payment method, typically within 5–10 business days.
• Nothing here limits statutory rights, including consumer withdrawal rights that may apply to EU/UK purchasers.

Upgrades, downgrades, and taxes

Upgrades take effect immediately and are prorated for the remainder of the period. Downgrades take effect at the next renewal. You are responsible for sales, use, VAT, or GST taxes assessed on your purchase, which are calculated at checkout where required.

Disputes and contact

Please contact us before initiating a chargeback — most issues are resolved within one business day. Billing questions: info@attorneyarmor.com.